Below are the most frequently asked questions by our customers, please feel free to contact us if your questions are not answered here. Thank you.

How long does it take to deliver my order?
All orders are processed on the same or the next working days and will take approximately 7-14 days to arrive.

How do you ship my orders?
All orders are shipped via standard international airmail. However, if you wish to expediate the delivery of your orders, kindly contact us for an express shipping quote.

Can I track my parcel?
Yes, you will be provided with a tracking number when your order is shipped and you can track the parcel at http://www.pos.com.my/v1/?c=/v1/TrackTrace/PosDaftar/track.asp

What payment methods do you accept?
We accept major credit cards like Visa, Mastercard, Amex and Discover through Paypal. We also accept payment throught Western Union and securely packed cash sent to our mailing address.

Do you offer discounts for bulk order?
Yes, please contact us for a special quote.